Junior Business Service Manager / PMO (w/m/d)


For a project at our client's site (home office possible within Switzerland), an international bank based in Zurich, we are looking for a motivated

Junior Business Service Manager / PMO (w/m/d)
6 months
Applications close 4 Oct 2023
Posted 2 Oct 2023

For this assignment, we are looking for a junior profile, ideally with first work experience within the banking area to support the Business Service Manager.


  • First working experience within the financial sector
  • Some understanding of business and/or IT service management
  • Prior experience in the field of client onboarding would be a plus
  • IT affinity
  • Customer-focused and service-oriented personality with a proactive "doer" mentality
  • Excelling as a team player, and interacting effortlessly with others
  • Great communication skills in German and English


  • Support the Business Service Manager in driving service improvements for productivity gains, closely collaborating with business units and enabling functions like Risk, Legal, and Compliance
  • Be part of the handling of incidents and support changes for business services and applications
  • Give business support to operational functions
  • Aiding the Management team in budgeting, including forecasting, resource management, demand planning, etc.
  • Contributing to bank-wide projects
  • Handle incidents as L1 for business issues and be the contact person for operational teams for applications in teams responsible for incidents observed
  • Ensure business support in all aspects of the operational and enabling functions to ensure no productivity, customer, partner, or financial impact
  • Support the management team in administrative activities under their supervision
Portrait 2232 Joëlle
Hello, my name is
Joëlle Huber
I manage this role
Wavy Rectangle Mask
Share this job
You might also be interested in
Posted12 hours ago
More info
Posted12 hours ago
More info
Posted12 hours ago
More info
Posted12 hours ago
More info
Posted12 hours ago
More info
Posted12 hours ago
More info